This Privacy Policy covers the collection and use of personal information that may be collected by the EarthWalker. (“we” or “our” or “us”) anytime you interact with EarthWalker, such as when you visit our website, when you purchase or use EarthWalker products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at EarthWalker, and we go to great lengths to protect it.

 

PLEASE REVIEW THIS PRIVACY POLICY AND THE TERMS OF USE FOR THIS WEBSITE AND EARTHWALKER SERVICES CAREFULLY. YOUR USE OF THIS WEBSITE AND/OR EARTHWALKER PRODUCTS AND SERVICES SIGNIFIES YOUR AGREEMENT TO SUCH POLICY AND TERMS OF USE.

WHAT INFORMATION WE COLLECT

Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and to improve your experience of using our website or services. In order to do so, we collect the following types of information:

Personally Identifiable Information Personally identifiable information is any information that identifies a living individual, such as your first and last name, mailing address, phone number, email address, credit/debit card number and expiration date (or other payment-method information), login ID, user name and password and other information about a specific individual that identifies the individual (collectively, “Personally Identifiable Information”).

There are a number of situations in which your Personally Identifiable Information may help us give you better service. For example, we may ask for your Personally Identifiable Information when you are discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, purchasing a product, or signing up for or using our online products and services. At such times, we may collect Personally Identifiable Information relevant to the situation, such as your name, mailing address, phone number, email address and contact preferences; your credit card information; information about the EarthWalker products you own, such as their registration numbers, and date of purchase; and information relating to a support or service issue. We collect information for market research purposes – such as your occupation and where you use your computer – to gain a better understanding of our customers and thus provide more valuable service. We also collect Personally Identifiable Information that you may voluntarily provide when you use our website, products or services or that you may disclose in a public area of our website (such as a message board or chat room). We also may obtain Personally Identifiable Information from reputable third parties, such as credit agencies.

Non-Personally Identifiable Information EarthWalker collects information from you when you use our website or online products or services. This helps us to determine how best to provide useful information to customers and to understand which parts of our website and online products and services are of most interest to them. Non-personally identifiable information is information that does not specifically identify a living individual and is not used with Personally Identifiable Information to determine an individual’s identity, including a computer’s Internet Protocol (“IP”) address, a mobile device’s unique identifier, computer and device connection information such as browser type or version, demographic information such as a person’s age, ZIP code and other data collected automatically through the operation of our website, services (collectively, “Non-Personally Identifiable Information”).
We may collect site usage data and other Non-Personally Identifiable Information (such as which website pages are visited and in what sequence) through the use of various technologies like Google Analytics. For example, our web servers automatically collect IP addresses from computers and other devices that visit our website. An IP address is a number that is automatically assigned to a computer by the Internet service provider whenever the computer is connected to the Internet. Web servers, the computers that “serve up” and deliver web pages, automatically identify a computer by its IP address, and when a page is requested from a website, its servers log the IP address of the computer requesting the page. When we are collecting information regarding what pages and content on our website and online products and services a computer is accessing and using, in general we do not link that computer’s IP addresses to any Personally Identifiable Information, so although the website usage data associated with a computer’s IP address will be logged, your identity will remain anonymous to us and the website and online product and service.
For portions of our website and services that may require registration or a log-in, we may also collect your registration, username and password information from you when you register or log in to those portions of our website and services. During some visits, we may use software tools, such as Javascript, to measure and collect session information, including page response times, download errors, time spent on certain pages, page interaction information and methods used to browse away from the page.

COOKIES AND OTHER TECHNOLOGIES

As is standard practice on many corporate websites, EarthWalker’s website uses “cookies” and other technologies. A cookie is a small text file that is sent to your computer from a web server and stored on your computer’s hard drive when you visit a website. EarthWalker’s cookies contain Personally Identifiable Information, such as your login ID and your email address, as well as Non-Personally Identifiable Information. We use cookies and other technologies to help us understand which parts of our website are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. We use cookies and other technologies to study traffic patterns on our website, to make it even more rewarding as well as to study the effectiveness of our customer communications. And we use cookies to customize your experience and provide greater convenience each time you interact with us. Most browsers are initially set to accept cookies. If you prefer, you can set your browser to refuse cookies or to alert you when cookies are being sent, but it is possible that some parts of our website and online products and services may not function properly if you do so. Certain Internet browsers, such as Internet Explorer, Chrome, Firefox and Safari, also allow you to block, control and remove cookies from your computer. For more information regarding your specific browser, please consult the browser’s Help section or browser provider’s website. Your continued use of EarthWalker’s products and services or access of our website serves as your consent to the placement of cookies in your browser in accordance with this Privacy Policy.

As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. EarthWalker will not use the information collected to market directly to that person.

In some of our email messages we use a “click-through URL” linked to content on our website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, simply avoid clicking text or graphic links in the email.

In addition, we may use pixel tags (which are tiny graphic images), web beacons or similar mechanisms (collectively, “Pixel Tags”) to obtain certain usage information regarding our website, products and services. When you visit a page on our website that contains a Pixel Tag, the Pixel Tags communicates with your computer to collect Non-Personally Identifiable Information and determine, among other things, whether you have been to that page before or viewed a particular advertisement. We use Pixel Tags to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our website. Pixel Tags also enable us to send email messages in a format customers can read. In addition, they tell us whether emails have been opened to assure that we are only sending messages that are of interest to our customers. Pixel Tags can be refused when delivered via email. If you do not wish to receive Pixel Tags via email, you will need to disable HTML images or refuse HTML (and select text only) emails via your email software. Although these mechanisms are similar to cookies, they are different in that they are not stored on your computer and, therefore, cannot be disabled through your browser.

ANTI-SPAM POLICY

The EarthWalker is 100% opposed to unsolicited commercial email (“spam”). We do not have any desire to send unsolicited marketing emails to anyone without permission and we do not sell or provide user email addresses to any unauthorized third party in violation of this Privacy Policy. All of our newsletters and other general email marketing communications also include an “unsubscribe” opt-out link that you may use to ask that we discontinue such emails to you.

WHEN WE DISCLOSE YOUR INFORMATION

Disclosure to Affiliates

The EarthWalker takes your privacy very seriously. Be assured that The EarthWalker does not sell or rent your Personally Identifiable Information to other marketers. To help us provide superior service, your Personally Identifiable Information may be shared with our affiliates who will safeguard it in accordance with this Privacy Policy.

HOW WE PROTECT YOUR PERSONAL INFORMATION

Disclosure to Affiliates
The security of your Personally Identifiable Information is important to us. The EarthWalker takes reasonable precautions – including administrative, technical and physical measures – to safeguard your Personally Identifiable Information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. Please be advised, however, that the Internet and other various networking communication media are not entirely secure, and your information may therefore be subject to interception or loss which is beyond our control. While we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any Personally Identifiable Information you transmit to you. Any transmission is done at your own risk. As a result, you acknowledge that: (a) we cannot guarantee you that the information we collect and any information you may store on our cloud will never be disclosed in a manner that is inconsistent with this Privacy Policy; (b) there are security and privacy limitations of the Internet and various networking communication media which are beyond our control; (c) the security, integrity and privacy of any and all information and data exchanged between you and us through our website, products or services cannot be guaranteed; and (d) any such information and data may be viewed or tampered with in transit by a third party. The EarthWalker assumes no responsibility or liability for disclosure of your information (personally identifiable or otherwise) due to errors in transmission, unauthorized third-party access or use, hardware or software failure or other causes beyond The EarthWalker’s reasonable control.
The The EarthWalker Online uses Secure Sockets Layer (SSL) encryption on all web pages where Personally Identifiable Information is required. To make purchases from the The EarthWalker Online you must use an SSL-enabled browser such as Safari, Netscape Navigator 3.0 or later, or Internet Explorer. Doing so protects the confidentiality of your Personally Identifiable Information while it is transmitted over the Internet.
You can help us by also taking precautions to protect your Personally Identifiable Information when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Internet Explorer.

DO NOT TRACK SIGNALS

We do not currently incorporate a self-regulatory protocol with regard to Internet browsers using “Do Not Track” signals nor do we impose any protocol on third parties with whom we may share user data.