This Privacy Policy covers the collection and use of personal information that may be collected by the EarthWalker. (“we” or “our” or “us”) anytime you interact with EarthWalker, such as when you visit our website, when you purchase or use EarthWalker products and services, or when you call our sales or support associates. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at EarthWalker, and we go to great lengths to protect it.
PLEASE REVIEW THIS PRIVACY POLICY AND THE TERMS OF USE FOR THIS WEBSITE AND EARTHWALKER SERVICES CAREFULLY. YOUR USE OF THIS WEBSITE AND/OR EARTHWALKER PRODUCTS AND SERVICES SIGNIFIES YOUR AGREEMENT TO SUCH POLICY AND TERMS OF USE.
WHAT INFORMATION WE COLLECT
Our goal is to collect and use only that information that we think is required for our legitimate business interests, in order to better understand your interests and to improve your experience of using our website or services. In order to do so, we collect the following types of information:
There are a number of situations in which your Personally Identifiable Information may help us give you better service. For example, we may ask for your Personally Identifiable Information when you are discussing a service issue on the phone with an associate, downloading a software update, registering for a seminar, participating in an online survey, registering your products, purchasing a product, or signing up for or using our online products and services. At such times, we may collect Personally Identifiable Information relevant to the situation, such as your name, mailing address, phone number, email address and contact preferences; your credit card information; information about the EarthWalker products you own, such as their registration numbers, and date of purchase; and information relating to a support or service issue. We collect information for market research purposes – such as your occupation and where you use your computer – to gain a better understanding of our customers and thus provide more valuable service. We also collect Personally Identifiable Information that you may voluntarily provide when you use our website, products or services or that you may disclose in a public area of our website (such as a message board or chat room). We also may obtain Personally Identifiable Information from reputable third parties, such as credit agencies.
COOKIES AND OTHER TECHNOLOGIES
As is true of most websites, we gather certain information automatically and store it in log files. This information includes IP addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. EarthWalker will not use the information collected to market directly to that person.
In some of our email messages we use a “click-through URL” linked to content on our website. When a customer clicks one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, simply avoid clicking text or graphic links in the email.
In addition, we may use pixel tags (which are tiny graphic images), web beacons or similar mechanisms (collectively, “Pixel Tags”) to obtain certain usage information regarding our website, products and services. When you visit a page on our website that contains a Pixel Tag, the Pixel Tags communicates with your computer to collect Non-Personally Identifiable Information and determine, among other things, whether you have been to that page before or viewed a particular advertisement. We use Pixel Tags to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our website. Pixel Tags also enable us to send email messages in a format customers can read. In addition, they tell us whether emails have been opened to assure that we are only sending messages that are of interest to our customers. Pixel Tags can be refused when delivered via email. If you do not wish to receive Pixel Tags via email, you will need to disable HTML images or refuse HTML (and select text only) emails via your email software. Although these mechanisms are similar to cookies, they are different in that they are not stored on your computer and, therefore, cannot be disabled through your browser.
ANTI-SPAM POLICY
WHEN WE DISCLOSE YOUR INFORMATION
Disclosure to Affiliates
The EarthWalker takes your privacy very seriously. Be assured that The EarthWalker does not sell or rent your Personally Identifiable Information to other marketers. To help us provide superior service, your Personally Identifiable Information may be shared with our affiliates who will safeguard it in accordance with this Privacy Policy.
HOW WE PROTECT YOUR PERSONAL INFORMATION
The security of your Personally Identifiable Information is important to us. The EarthWalker takes reasonable precautions – including administrative, technical and physical measures – to safeguard your Personally Identifiable Information against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. Please be advised, however, that the Internet and other various networking communication media are not entirely secure, and your information may therefore be subject to interception or loss which is beyond our control. While we strive to protect your Personally Identifiable Information, we cannot ensure or warrant the security of any Personally Identifiable Information you transmit to you. Any transmission is done at your own risk. As a result, you acknowledge that: (a) we cannot guarantee you that the information we collect and any information you may store on our cloud will never be disclosed in a manner that is inconsistent with this Privacy Policy; (b) there are security and privacy limitations of the Internet and various networking communication media which are beyond our control; (c) the security, integrity and privacy of any and all information and data exchanged between you and us through our website, products or services cannot be guaranteed; and (d) any such information and data may be viewed or tampered with in transit by a third party. The EarthWalker assumes no responsibility or liability for disclosure of your information (personally identifiable or otherwise) due to errors in transmission, unauthorized third-party access or use, hardware or software failure or other causes beyond The EarthWalker’s reasonable control.
You can help us by also taking precautions to protect your Personally Identifiable Information when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Internet Explorer.